Tata Consultancy Services (TCS) and Best Buy (NYSE: BBY) today announced an agreement to transition Best Buy's Global Capability Center (GCC) in India to TCS. The agreement will combine the GCC's deep retail and enterprise knowledge with TCS's technology, engineering, AI and global delivery capabilities to accelerate innovation, scale AI powered solutions and deliver greater business value.
As part of the agreement, the Best Buy™ India entity will transition to TCS, ensuring business continuity; while embarking on its transformation into an AI-native Capability Center (AICC) under a multi-year agreement. Leveraging TCS' Global Value & Innovation Centres framework, teams will redesign workflows, develop AI-powered experiences and solutions, and scale capabilities across the business, transitioning into an AI Capability Center over time.
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